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Groups Terms

General

The price for the accommodation will be set at the time of booking and will form part of your confirmation of booking notification. This notification supersedes any prior promises, representations or undertakings. Any omission or error in any web page, quotation, email, invoice or other document issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as possible thereafter. Jessie Mac’s reserves the right to decline a booking at our discretion. Please note we do not accept Stag or Hen groups as we are in a quiet village with some elderly neighbours. Any representative of Jessie Mac’s retains the right to enter all parts of the building at any time, to ensure that cleanliness is preserved and routine maintenance may be carried out. We reserve the right to alter or delete amenities or facilities or any part of the programme of activities without prior notice.

Making a Booking

We can take a provisional booking and hold this for a maximum of 2 weeks before confirmation is required. The contract for accommodation comes into being when we have received the deposit. Provisional bookings may be made by telephone, email or in person. Each group must have an allocated group leader who is responsible for their booking, and must contact the Jessie Mac’s number on arrival. The nominated leader warrants that he/she has the full authority to make a booking on behalf of all the persons they are making a booking for and confirms that all such persons are aware of and accept our conditions.

Booking Deposit

The deposit to be paid is £100 per night booked. The invoice will detail the amount to be paid. Deposits payable, are non refundable in the circumstances detailed under our cancellation and Covid-19 cancellation policies.

Payments

The balance of the invoice must be paid one month prior to arrival or earlier, unless by prior agreement with Jessie Mac’s. Payments can be made by bank transfer, debit/credit cards, cash or cheque. No responsibility will be taken by Jessie Mac’s for delays in postage or carriage. If any payment under these terms and conditions is overdue, then without prejudice to our other rights, we may cancel your booking.

Covid-19 Cancellation Policy

If cancellation of the group booking is due to a Covid-19 -related reason (eg illness in group, change in accommodation regulations, travel restrictions etc) then any deposit paid can either be refunded in full, or carried over to a future booking if preferred.

Cancellations (not covid-related)

  • More than 6 months beforehand: no fee payable
  • 6-3 months: 25% of total amount payable
  • 3-1 months: 50% of total amount payable
  • Less than 1 month: 100% payable

If however, we can rebook the accommodation then the value of the new booking is taken off the cancellation fee.

Changes to bookings

If you wish to change a confirmed booking, such changes are subject to the availability of suitable alternative accommodation and may be subject to additional charges. We will inform you of any additional charges when you request your changes and will agree any costs with you.

Arrivals and Departures

Check-in is 4pm onwards. Check out from all bedrooms and bathrooms, is 9.30am. The kitchen, living room and dining room areas may be used until 11.00.

Admission and Eviction

Jessie Mac’s reserves the right to refuse admission or to evict persons for any just reason.

Availability

The booking is made entirely on the understanding that the property will be placed at your disposal for the dates stated. If there is any reason why this should not be possible, through circumstances beyond the control of Jessie Mac’s (eg fire, theft, damage etc), we cannot guarantee to provide you with alternative accommodation, in which case all monies will be refunded to you in full.

Room Plan & Keys

The group leader is responsible for the allocation of beds and we recommend a plan be produced prior to arrival. Room plans are on our website – www.jessiemacs.co.uk . One set of keys (room key and front door key) will be provided for each room. The leader should let us know on arrival if a second set of keys is required for any room.

Kitchen

The guests’ kitchens are open for use between 6.45am and 10pm and are closed to guests overnight. There are kettles in each bedroom and a small fridge freezer in the dining room which is accessible at all times. Guests will be reminded a few minutes before the kitchen closes.

Linen

Beds are already made up with duvets, pillows and blankets and guests are not permitted to use their own sleeping bags. Hand and foot towels are supplied in each bathroom.

Insurance

All groups are strongly advised to take out adequate holiday insurance against cancellation (ill health, weather etc), damage to baggage, loss and/or damage to property.

Cleanliness

It is your responsibility to ensure that the property and surrounding areas are kept clean and tidy during your stay. Please ensure that litter is put in the correct receptacles and not dropped anywhere outside. Cigarette ends and chewing gum in particular should be disposed of carefully. If we feel that litter, dirt or grease may be becoming a problem, we reserve the right to bring in cleaners and charge the group accordingly. Brooms, mops & buckets etc are available for guest use and should be returned after use.

Recycling

We actively encourage recycling of all rubbish. There are recycling facilities in the kitchen area and each bedroom for paper/cardboard, glass, cans/tins, food waste etc. Please ensure that your rubbish is split accordingly.

Damage and Cleaning

We make every effort to ensure that the properties are clean and in good repair. We expect guests to leave the properties as they find them. If you find any damage or cause damage yourself, please notify a member of staff. We seldom raise a charge for accidents, but being told allows us to rectify the problem before the next group arrives.

Fire Safety/ Emergencies

A member of staff is on call at all times. Out of hours their telephone number is available on the wall beside the lounge. The group leader is ultimately responsible for their group and in the event of an evacuation, they must ensure they have a list of all individuals for a roll call.

Noise

We encourage people to have a good time here at Jessie Mac’s, but we request that you are considerate to our neighbours. No music (singing included!) is permitted after 11 pm. We would appreciate any conversation is kept down after these times too.

Vehicles and Personal Property

Jessie Mac’s cannot be held responsible for any loss of, or damage to, any person’s property or vehicles, whilst on the premises or while parked outside. All vehicles, property and possessions are on the premises at entirely your own risk.

Pets

Pets are allowed in the bedrooms. Where the whole hostel has been rented then the pets are also allowed into the lounge and dining room areas but not in the kitchen area or kitchen corridor. Pets must be supervised at all times and not left unattended. Any damage caused by your pet must be reported and paid for in full. We are happy to provide poo bags and dog towels if your pet gets wet or muddy.

Smoking

There is no smoking inside at Jessie Mac’s. Cigarette ends must be placed in the ashtrays provided outside the building.

Lost Property

If we find any items immediately after you leave, we will alert the group leader. Should you require these to be sent to you, we will do so once the postage is agreed. If no contact is made after one month, we will then dispose of the item.

Behaviour

All guests are expected to treat the accommodation, other guests and staff at Jessie Mac’s, the locality and environment with respect at all times. If your behaviour is deemed to be unacceptable or causes damage, your booking may be terminated and you may be asked to leave the premises. No refunds will be given in these circumstances.

Data Protection

Please let us know if you do not wish for us to keep your name and address on file. We will not pass on any details to third parties, we keep them for direct marketing only..

Revised February 2021

Client Testimonials

  • Oct 2020

    “Here just as Covid-19 lockdown is eased and it feels very safe. Lots of care being taken by the staff to keep it that way“
  • Nov 2020

    “Every effort has been made to accommodate all the requirements of COVID-19 while still making for a relaxing and comfortable stay. Also appreciated is the commitment to being eco-friendly and the way in which this is made so easy for guests to adhere to.”
  • Sept 2020

    “It is really comfortable and clean with great facilities and in a good location. The recent Covid measures are really good so it feels very safe. The rooms are spacious and have everything you need.”
  • Dec 2020

    Always very clean, always very friendly, and always very comfortable. They have their covid-19 procedures down to a fine art but still manage to ensure that people have a lovely comfortable stay.
  • Oct 2020

    The hospitality and amenities provided were beyond my expectations, especially during the Covid times. I felt just as safe as I would at home; all areas were spotlessly clean and there are sanitisers all around the building. The kitchen and common areas were all accessible and very well organised for a safe use if desired.“
  • Oct 2020

    “Lovely comfy room. No detail is too small for them to provide. Even doggy biscuits for our four legged friend! Very close to amenities. … Beautiful area. Amazing trees and waterfalls.
  • Sept 2020

    I like the genuine environmental efforts that the owners are making. Very good value for money and they allow dogs.
  • Oct 2020

    Nights in Birnam are quiet and the bed was super comfortable. Location is superb; walking distance to numerous gorgeous local walks, the Hermitage (especially in colourful autumn!) and it's in a great position to explore the glens and Munros west of the A9.”
  • Sept 2020

    “Located a stone’s throw from train station and the National Cycle Route 77. Beatrix Potters garden across the street and the River Tay and Dunkeld Town within easy walking distance. Location an easy 5 stars. Hiking, fishing, mountain biking, canoeing. It's all within easy reach.”
  • Oct 2020

    “Lovely host Dot who made my arrival easy, beautiful building, loved the homely feel. Cleanliness top class with further accent placed on Covid precautions which were very much appreciated.”
  • Sept 2020

    “The two guest kitchens give guests exclusive use if you want to prepare your own food, with designated cupboards and crockery for each room. The two spacious public rooms means that there is more than enough space in the evenings. The owners really have thought of everything”
  • Oct 2020

    “This isn't a hostel... Its a quality hotel. The service is super friendly, the room is spotless. The decor is beautiful.”
  • July 2020

    “Lovely kitchens, beautiful reading lounge, a secure bike shed and a great little tea room next door.”
  • Mar 2020

    Wonderfully quiet location, even with a full hostel. Had a great stop over.
  • Mar 2020

    My favourite place to stay, if only there were Jessie Mac equivalents everywhere. Always a warm welcome in every sense
  • Feb 2020

    Excellent facilities, very helpful staff and dog friendly.
  • Mar 2020

    Helpful, welcoming and attentive staff in a beautiful location and comfortable accommodation. What more can you ask
  • July 2020

    “We have stayed at Jessie Mac's a number of times and it is always great to return. The rooms are very comfortable and everything you need is supplied. The kitchen facilities are second to none and the staff are very friendly.“
  • Sept 2020

    “A fantastic surprise. £32 for an immaculately clean and very comfortable ensuite bedroom. Close to the 1st of many pubs and next door to a tearoom which served a large delicious full English with tea and toast for under a tenner.”
  • Sept 2020

    “I had an excellent visit and tbh you'll be pushed to get better value for your money in Dunkeld n Birnam area. Very reasonably priced for this neck of the woods”
  • Sept 2020

    “It's not easy to find places that are so welcoming for single (lady) travellers but this was ideal. The room was spotless, spacious and warm with a great en-suite shower. The kitchen and dining room were also spotless.”
  • Feb 2020

    This is one of my favorite hostels. Great location, wonderful space, and always so welcoming.
  • Jan 2020

    We stayed at Jessie Mac's over a long weekend as a small group, and everything was perfect. The staff are lovely and friendly, and very accommodating.
  • Feb 2020

    Lovely accommodation in a great location. Jessie Mac's was completely spotless, cosy and welcoming. The host was very friendly and made the stay very enjoyable.
  • Feb 2020

    I was particularly impressed by the focus on sustainability. I am already trying to work out when I can make it up again.
  • Feb 2020

    11/10 - need I say more! Have booked to come back.
  • Jan 2020

    Lovely place, great for cyclists!
  • Mar 2020

    It was wonderful after a fairly difficult day on the bicycle to roll up at this baronial style building with welcoming lights burning in the windows.
  • Mar 2020

    A little haven of loveliness
  • Nov 2019

    This is the third year we have spent the weekend at Jessie Macs - absolutely superb venue for us all - a group of 4/5 families.
  • Mar 2020

    I have already recommended Jessie Mac's to many others and my stay last week has only encouraged me to put the word around further.

Jessie Mac's, Murthly Terrace, Birnam, Dunkeld, PH8 0BG - Copyright © Call 07539 581526